Leadership in practice.

Founded in 2020, our diverse expertise and passion for our work is reflected in the exceptional service we provide to our clients.

With Lakuna, you gain a true partner dedicated to your success. Our clients place their trust in us because we develop tailored solutions that effectively address their challenges. By collaborating across our clients’ ecosystems, we identify opportunities to drive significant value. Utilizing our extensive skills and experience, we enhance the likelihood of success for our clients’ initiatives.

Lauren Kenney

CEO

Erica Zimmerer

Partner, Utility Technology & Transformation

Gabrielle Mangum

Director, Finance & Risk Management

Marit Pepper

Director Consulting Services

Casey Robelot

Sr. Manager, Continuous Improvement

Jessica Holmes

Manager Customer Analytics

Braeden Given

Sr Business Analyst

Jennifer Tiffany

Sr. Business Analyst

Randall Griffin

Sr. Business Analyst

Dale Hancock

Utility Strategic Advisor

Matt Jordan

Utility Business Advisor

Lauren Kenney

CEO

  • Over 20 years of professional experience including Utility executive leadership
  • Leverages her extensive experience to provide strategic guidance to clients
  • Previous roles include VP of Grid Modernization & Utility Strategy and VP Regulatory Services where she led the deployment of over $2B of technology initiatives and developed regulatory strategies and managed accounting for utility operations

Erica Zimmerer

Partner, Utility Technology & Transformation

  • Over 20 years of Utility experience from technical engineering to VP of T&D project and portfolio development
  • Oversaw a $3B annual capital portfolio including projects supporting compliance, growth, reliability and technology
  • Led Grid Modernization initiatives including the design and deployment of investments to improve operations with technology (Asset Mgmt., workforce management, and DA) and grid infrastructure (holistic planning processes)

Gabrielle Mangum

Director, Finance & Risk Management

  • Over 17 years of professional experience primarily in corporate finance in public utility and telecom industries
  • Expertise in forecasting & financial planning, business case development and project management for operations and technology initiatives
  • Background in enterprise-level transformation from development through implementation in traditional operations and Grid Modernization investments (AMI, Asset Mgmt., DA)

Marit Pepper

Director Consulting Services

  • Decades of experience in the utility industry as a seasoned leader recognized for driving excellence across all aspects of program and project management
  • Experienced in overseeing large-scale initiatives spanning diverse methodologies, functional areas, and enterprise systems and has directed and delivered across a range of projects for gas and electric clients
  • Expert in project management and certified as a Project Management Professional and Certified Scrum Master 

Casey Robelot

Sr. Manager, Continuous Improvement

  • Passionate and creative continuous improvement professional with over ten years’ experience equipping organizations with tools and mindsets to achieve goals and effectively navigate the turbulent landscape to today’s world.
  • Diverse background with experience working directly with front-line employees to drive sustained change from process improvement

Jessica Holmes

Manager Customer Analytics

  • Experienced in the utility industry transforming complex data into actionable insights that advance customer experience and business performance. 
  • Expertise includes customer experience analytics, data and analytics strategy, automation, data visualization, machine learning integration, and process improvement using data-driven methods

Braeden Given

Sr Business Analyst

  • Supported the development of long-term resiliency and reliability capital plans for electric utilities
  • Skilled in developing complex data models and scenarios
  • Develops data models and Power BI reports to support client needs

Jennifer Tiffany

Sr. Business Analyst

  • Skilled in data analysis, visualization, and process design for value realization 
  • Experience in power delivery operations including KPI measurements and performance reporting
  • Liaison with the business and developers to develop meaningful analytics solutions with user-friendly interface 

Randall Griffin

Sr. Business Analyst

  • Experienced project advisory lead with a background in ERP Transformation, PMO Operations, and Cloud Consulting across public and private sectors.
  • Strong background supporting complex transformation initiatives by aligning testing, reporting, and stakeholder engagement with organizational goals.

Dale Hancock

Utility Strategic Advisor

  • Diverse background in leading teams across numerous business functions in the utilities industry.
  • Lead project delivery for grid modernization and digital transformation projects such as advanced metering, customer experience and advanced distribution management. Dale has also led initiatives focused on enhancing the customer experience and innovation.

Matt Jordan

Utility Business Advisor

  • Background of establishing business planning, financial support and project controls functions for a variety of strategic and tactical initiatives in the utility industry
  • Experience in executive-level portfolio reporting large, complex strategic programs, including change management decision-making, scope and milestone tracking, financial results and risk reporting
  • Experience in the development and refinement of value realization metrics, measurement processes and routine reporting processes
  •